Tele2 help call. How to call the operator Tele2 - round the clock support service.

It happens, there are questions or situations when you can not do without a call to the help desk. Therefore, it is important to know by heart a certain number of the Tele2 operator. Thank you, round-the-clock hotline for the opportunity to solve the problem at any time. For your peace of mind and convenience, there are several ways to contact and support numbers, this will be discussed in the article.

Customer service phone numbers

Absolutely for all regions there is a single short and easily remembered number of subscriber service - 611. By calling it, you can follow the directions of the autoinformer or press 0, after which you will be immediately connected to the operator’s line.

Also, for each separately taken region there is an additional city telephone number. List can be found in the subscriber's directoryissued to you with the starter kit. Also, detailed information can be found on the site tele2.ru.

Background information can also be provided via a call to the Tele2 support service from a landline number or even from the phone of other operators. You can do this by making a call to 8 800 555 0611. It is also free.

Communication in roaming

If you are planning a holiday abroad, be sure to save the number of support services that may be needed to solve issues related to roaming tariffs and other services. As soon as you cross the border of our country, you can reach the operator by dialing the international phone number +7 951 520 06 11.

It is also noteworthy that wherever you are during your trip, you do not need to pay for the consultation with a specialist information and referral service.

Other ways to communicate with the operator Tele2

In that case, if the need to resolve your question is not critical and urgent, and there is no desire to wait for a response from a support service consultant, you can safely use alternative ways  communication:

1. You can resort to using e-mail by writing a letter with the wishes and a description of the problem. For such purposes there are as many as two addresses: [email protected]  and [email protected]
2. The technical support service also works for you, which should be contacted by filling out the feedback form on the official site of Tele2.
3. If you are an active user social networks, use the VKontakte group to find answers to questions. By subscribing to it, you will be among the first to find out about new services, applications, service capabilities, and even Tele2 gifts.
4. In the event that you want to offer something new or communicate your complaint about the work of the operator, use the official Tele2 forum.
5. All users of the SIM card of this European operator, in the phone menu, you can find a free application, which can also be used to solve some problems.

Personal Area

Almighty service for those who value their time and comfort. By registering your account in it, you can easily resolve any issues related to the management of your phone number. The extensive functionality of the "Personal Account" includes such services as:

• top up your balance;
• tariff change;
• detail order;
• connection / disconnection of options and mn. others

And the site interface will win you over with its simplicity. Using it once, you will understand that it is much more convenient to use it, and not to waste time on calls to customer support and referral.

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Today we have to get acquainted with the company "Tele2". Communication with the operator is supported in many ways. But which ones? How can I call or send a letter to the technical support of the company? Why make calls to your mobile operator? All this is important to know and understand. After all, only then, if necessary, you can keep in touch with Tele2 without any problems. Putting the idea into life is not as difficult as it seems. Modern subscribers are offered a variety of contact options. Some of them require an internet connection. But mastering all the techniques offered is pretty easy.

Why to call

Already many people have connected to Tele2. Communication with the operator - this is what interests many. After all, sometimes technical support is able to help if you have questions about the goods and services that the company offers. So why is it necessary to know the numbers and other contacts of Tele2? You can use them if you need:

• get advice on the capabilities of the operator;
• connect / disconnect services;
• change the tariff;
• find out the current tariff plan;
• get information about problems on the line;
• complain about the operator's work (praise too);
• ask for advice regarding the connection of some services from Tele2.

There are many reasons for communication. But how can it be done? What opportunities does Tele2 offer? Communication with the operator is able to be supported by different methods. Choose the one that suits you best!

From mobile

There are many options for solving the problem. For example, you can call from mobile phone. And absolutely free. Everyone has it cellular operator  have your own phone technical support. We need him!

How to call "Tele2" absolutely free from a mobile phone? To do this, you can use a combination of 611. Dial the number, then press the "Call" button. This is the easiest and most popular method used by subscribers. At this number you can get advice or to connect / disconnect those or other services.

Remember, the call is absolutely free. No matter how much you speak, no one will withdraw money from you. You can call at any time! This is how easy it is for Tele2 to communicate with the operator. Number 611 is multichannel, which allows you to speed up the process of establishing contact during a call.

Pay attention: the voice-robot will “communicate” with you. To contact the live operator, after establishing contact, press the "0" key.

From any phone

The next answer to the question of how to call Tele2 is to use a technical support number for a combination that allows you to immediately talk to people, and not to an answering machine.

To call support service from any region of the country, dial 8 800 555 0611 on your gadget. By the way, this combination is also suitable for making calls from a mobile phone. The conversation, as in the past case, will be completely free.

Not the most popular method of solving the problem. Usually, users use the 611 combination to call Tele2 from a mobile phone. A previously proposed phone is used only in rare cases.

Roaming

But this is not all the possibilities of Tele2. Communication with the operator from a mobile phone is able to be carried out even when the subscriber is roaming. A very convenient opportunity, important for travelers.

If you are roaming, you can use the following combination: +7 951 52 00 611. Please note that the dialing format must be international. The call to this number is charged according to the chosen tariff plan.

By region

Tele2 is a company that has branches in various regions of the country. It is not difficult to guess that in each city where this connection exists, there are own support services.

Therefore, if you need to know the phone operator cellular communication  "Tele2", go to the official page of the company and look at the landline number available in your region.

For example, in Tula, you can reach by using 4 872 70 37 03, and in St. Petersburg and the Leningrad region 8 123 290 022 are used. You have every right to look at all the numbers on the Tele2 company's official page. From a mobile phone it is advisable not to call. For a call from a cell phone there is a separate short number.

Other communication

But this is not all the possibilities of our current operator. What means of communication with subscribers are used in practice? Of course, except for phone calls!

At Tele2, communication with the operator can be carried out through the company's official page. Not the fastest, but it doesn’t require any calls. Find there a feedback form and fill in all the fields that appear. This technique is good when you can clearly identify the problem, and also do not rush to solve it. After sending the request will have to wait some time. The answer will come to your email.

By the way, e-mail is another method of communication with the operator. Just write to [email protected]  You can also use the addresses:

• [email protected];
• [email protected]  (for residents of Kazakhstan).

Write to these emails about your problem, wait for an answer. It is noted that waiting for letters from Tele2 in this case can last up to several days. The method is good, again, if you do not need an instant solution to the problem. Complaints and recommendations are also accepted at the above addresses.

Now you know all the possible options for communication with the cellular operator. Choose the one that seems easiest to you, and then put it to life. It is recommended to call in "Tele2" through a combination of 611.

Assistance from a mobile operator’s contact center may be required in various situations. Many subscribers do not know that they can receive any information about their number on their own, and contact the support line for each question raised.

The Tele2 contact center works without days off and time limits, which means that at any time you can ask an interesting question and get an answer from a qualified employee. How to contact a specialist through a mobile gadget, and whether it is possible to do this, being outside your region, we will describe later in the article.

general description

The Tele2 contact center, as well as many customer service services of other telecom operators, allows you to receive information of interest to the client quickly and completely free of charge. According to the terms of consultation, information is provided only to the owner of the number, that is, the person on whom the SIM card is registered. In practice, it turns out that it is enough to know who the number is for. After all, it often happens that SIM cards were bought, for example, by a husband for his wife and daughter and, accordingly, are officially listed as him. At the same time, it is not at all necessary that the wife will not be able to clarify the data of interest on her SIM card and contact the Tele2 contact center.

Free call from any number

You can call the customer support center not only from the SIM card that is served by this service provider. There are cases that the SIM card does not work, and in order to find out for what reason this happens, you need to contact the number of the other operator or landline phone in the contact center "Tele2". The number for such calls is as follows: 8-800-555-0611 .

When you call it, you can not worry that some of the funds will be withheld from the balance. After dialing the number, the subscriber will be in the same voice menu as when using the SIM of an alternative operator.

By the way, the same number can be successfully used for calls from roaming, though only on-net.

Free call from Tele2 SIM card

You can also call the Tele2 contact center using the standard short number. This can be done only by the operator's clients (i.e., only from a black SIM card) while in the home region. Such a call will also be free. Number to dial - 611 . After the connection is established, the client will be able to either resolve the existing issue independently, via the voice menu, or wait for the help of a support service specialist.

Calls from international roaming

When traveling abroad, customers of an alternative operator can also clarify issues and call the Tele2 contact center. The telephone number for such calls is also free: +7-951-520-0611 . You will not be charged for negotiations with a specialist, but on the condition that the call will be made from the SIM of this operator.

Before traveling to other countries, you need to make sure that roaming is available there and to get acquainted with the information on tariffing. Please note that prices vary for each country.

Other ways to get advice by number

Is it necessary to call the Tele2 contact center (the subscriber service number was provided earlier) to get answers to your questions regarding the number? Currently, customers have several options for communication with employees of Tele2. In addition, all information about tariff plans  (including those that have already been transferred to the archive), additional services, conditions for using a SIM card, etc., are posted on the operator's official website.

Here you can learn how to enable or disable various options, what will be the cost of communication services in roaming in the country or abroad, what can be done to optimize costs, etc .:

• Personal Area. Personal subscriber page, which contains data on its number and a number of tools for managing it - all operations and complete account information, etc. are available here.
• The form for sending complaints and suggestions is also available on the official website of the described company. Here you can make an interesting offer or identify dissatisfaction with the quality of communication, incorrect billing, etc.
• Email. You can send a question to t2[email protected] tele2.ru. In the text of the e-mail should indicate comprehensive information (the phone number in question and detailed description  problems) and indicate the main data of the owner of the number - at the first stage the full name will be enough. At the end of the letter, you must specify the contact information on which the support staff will be able to contact the subscriber, if necessary.

Once again, if you can’t get an answer to a question on your own or solve a number problem, you can always call the Tele2 contact center (Moscow number - 0611 (when calling from the operator’s SIM card or 8-800-555-0611 - from a number that is served by another carrier).

We suggest to get acquainted with the contact details of the service center Tele2. A free consultation with a specialist will help the subscriber to quickly resolve issues arising during the operation of the connection.

How to call the operator Tele2 mobile for free

The 24-hour information support service Tele2 serves subscribers in all regions of the Russian Federation. A free call will help solve a number of issues related to the use of communication, dial a short number. 611 and ask your question.

To make the connection with the information center automatically happen, press the number 0 from your mobile.

The toll free telephone of the Hotline 8-800-555-06-11– is a single connection for subscribers of all regions.

Experienced call center specialists strive to provide a full range of available information for network users. The high level of service meets the standards of European quality. You can ask any questions, express your wishes or complaints regarding the quality of services provided. The Service Center responds quickly to non-standard situations and tries to resolve issues of any complexity as quickly as possible. Tele2, a communications service provider, values ​​its users and provides comprehensive support for the use of the network.

On the official website you can leave your message in the section “Welcome to complain”, which is located on the link or use by email   Over the next 24 hours, they will call you back and help you solve the problem.



In the section "Useful Tele2 Numbers" all service data are presented.

If you do not have a time resource to wait for communication with the operator, we suggest finding out the detailed and tariff plans in the “My Account” section or using the voice menu of the service department.

What is the telephone number of Tele2 for other telecom operators?

If you are unable to make a call from your mobile, you can make calls on the single line of service for Tele2 subscribers from the phones of other operators (MTS, Beeline, Megafon).

Free call to the operator at a single number 8-800-555-06-11.

How to call the operator Tele2 from landline

The service center allows users to contact the call center by landline 8-800-555-06-11.

Each region has an additional city support number for Tele2 users. Tariffing for regional customer service numbers corresponds to the cost of local communication. Call the service center much faster by calling the regional support service. You can find it on the official website of the company at e.tele2.ru.

User-friendly interface will ensure the rapid finding of technical support data in your region.

Tele2 support number with roaming

If you are outside the Russian Federation, your operator is always ready to be in touch. After registering the phone in the guest network, you can contact technical support at + 7951-52-00-611, the call is free.

In Russia calls to the number with the first digits 8800 are not paid.

The subscriber service of the cellular operator makes every effort to best meet the requirements of the user:

• 24-hour support;
• Free communication;
• Consultation of clients on any issues;
• Assistance in connecting additional services;
• The ability to call from another phone;
• High level of service.

In order for your problem to be resolved promptly, we recommend preparing passport data in advance and knowing your telephone number. You can talk with an experienced consultant about any technical issues and terms of customer service.